Operations Coordinator (Part-time)
Role: Operations Coordinator
Organisation: Happier Lives Institute (HLI)
Location: Remote (UK-based preferred)
Hours: Part-time, 2-4 days per week
Salary: £29,000–£36,000 FTE pro rata (depending on experience)
Contract type: Employee (with pension contributions and annual leave entitlement) if UK-based
Reports to: Chief Operating Officer (COO)
About the Happier Lives Institute
The Happier Lives Institute (HLI) pioneers wellbeing science to find the most cost-effective ways globally to improve lives. We connect donors, researchers, and policymakers with the best opportunities to increase happiness and life satisfaction.
We’re a small, ambitious team at an exciting stage of growth. This year, we published the first ever global comparison of charities in the World Happiness Report and gained significant traction with donors, policymakers, and the media.
That’s why we’re looking for a proactive and highly organised Operations Coordinator to help keep our organisation running smoothly. You’ll play a central role behind the scenes, supporting our leadership, research, and fundraising to make sure our systems and processes are efficient, compliant, and effective.
Key Responsibilities
Finance and HR support
- Processing expenses, invoices, and payments.
- Keeping bookkeeping up to date.
- Supporting recruitment (posting job ads, scheduling interviews, preparing contracts).
- Tracking staff leave, contracts, and pension contributions.
- Helping maintain compliance records (Charity Commission, GDPR, etc.).
- Assisting with staff benefits allocation and onboarding.
- Managing our general enquiries inbox and handling routine correspondence.
- Scheduling meetings, preparing agendas, and taking minutes.
- Organising documents across our Google Workspace.
- Updating donor records (CRM/Donorbox).
- Helping prepare materials for newsletters, fundraising campaigns, and events.
- Coordinating logistics for team travel, conferences, and webinars.
Person Specification
- >2 year’s experience in a similar admin or operations role.
- Strong organisational skills and attention to detail.
- Familiarity with finance software (QuickBooks or equivalent).
- HR administration experience.
- Ability to manage multiple tasks and prioritise effectively.
- Warm, collaborative, and easy to work with.
- Confident using spreadsheets, Google Workspace, and other online tools.
- Clear written and verbal communication.
- Proactive, reliable, and comfortable working remotely.
- Experience in a small charity, think tank, or research organisation.
- An interest in HLI’s mission and wellbeing research.
Why Join Us?
- Mission-driven work: Help advance wellbeing science and contribute to a unique organisation dedicated to maximising global happiness.
- Variety & impact: Play a central role in the day-to-day running of HLI, with responsibilities spanning admin, HR, finance, and operations.
- Growth opportunities: Be part of a small, ambitious team at a pivotal stage of growth, with opportunities to learn and expand your skills.
- Flexible working: Work remotely with flexibility to structure your day.
- 20 days annual leave (pro rata) + UK public holidays.
- Employer pension contributions.
- Mental health support: 50% reimbursement of therapy costs while working with us.
- Coworking allowance: monthly budget to use spaces that help you do your best work.
How to Apply
Please complete the Google Form, uploading your CV and a short covering letter (max 1 page) explaining why you are interested in the role and how you meet the person specification by 9am (GMT), 22 September 2025.
We expect to hold interviews the following week.